Guaranteed Authenticity

Warranty Information & Coverage Guide

Every tech device from Mobile Mart is backed by genuine warranty protection.

Brand New Products

1-Year Official Brand Warranty

Applies to all factory-sealed smartphones, Apple MacBooks, iPads, PlayStation consoles, and official tech accessories.

  • Serviced directly at Apple Store (Dubai Mall, MOE), Samsung Gulf, and Jumbo centers.
  • Accompanied by official UAE VAT tax receipt recognized across service centers.
  • Covers motherboards, internal sensors, display defects, and battery hardware failure.
Certified Grade-A Used

6-Month Mobile Mart Store Warranty

Applies to all pre-owned flagships certified through our 32-Point Diagnostic Inspection.

  • Direct unit replacement or express service at our Dubai center with zero waiting.
  • Guaranteed 90%+ battery capacity at time of delivery.
  • 7-Day full replacement satisfaction guarantee included.

Warranty Exclusions

Accidental Drops Physical impacts resulting in cracked glass, chipped cameras, or bent frames after handover.
Water Submersion Liquid penetration beyond standard manufacturer water resistance specifications.
Third-Party Repairs Units disassembled or repaired by uncertified local repair shops.