Frequently Asked Questions

Find fast answers regarding orders, delivery across UAE, warranties, and payment methods.

How fast is delivery within the UAE?

We offer Same-Day Delivery in Dubai and Sharjah for orders placed before 1:00 PM. For Abu Dhabi, Ajman, Ras Al Khaimah, Umm Al Quwain, and Fujairah, orders are delivered within 24 to 48 hours. Free delivery applies to orders over AED 200.

What is the condition of your mobile phones and electronics?

All devices on Mobile Mart are authentic, certified slightly used phones in pristine Grade A+ condition. Every device undergoes comprehensive 40+ point quality inspection, battery health verification, and includes warranty coverage with free returns.

Can I pay in 4 installments with Tabby or Tamara?

Yes! Mobile Mart supports split payments with both Tabby and Tamara without any interest or hidden fees. Select Tabby or Tamara at checkout.

What is your return and refund policy?

We offer a 7-day return policy for unopened items in their original packaging. If you encounter any manufacturer defect, our support team will replace your unit promptly.